Should I do a paypal dispute??

I purchased through the lookatmebaby website the Gatorbite on 6 July and paid for it and the postage, but I haven't received it.

I have emailed them twice with no response.

Should I put through a paypal dispute?? Is it too late???

I have never done a paypal dispute and would rather get in contact with them to sort it out.

Any advice??

Thanks
Brooke

Hi Brooke,
I just did an order with them as well. I paid 2 weeks ago and have not heard if it shipped or not. I emailed last week with no response. I would email again and tell them the action that you are thinking of taking. Make sure that you file the dispute within the 45 day limit for paypal. If you don't get a response from them via email, they usually respond when you file a dispute.

Gena

Thanks Gena - I will try and email again for the third time.

It's well an truly past the 45 days, so I may just have to keep chasing or write it off.

I just filed a dispute as I've emailed them 5 times since seeing your post. I am also going to try giving them a call this week to see if I can reach someone and find out what is going on.

Gena

I just spoke to a close friend of the lady to owns LAMB. Her website crashed and she has been having problems.

Please send a email marked urgent to hairgripper@yahoo.com with details. Hope this gets resolved soon.

Janine

Rosie2577 - Please send me your e-mail address to janine@sarahlauren.com.au.

I have a friend who will pass your e-mail onto Shelley. Shelley is sorting things with Gena now.

Thanks Janine, that would be wonderful.

Have sent you an email.

Just wanted to say big THANK YOU!!! to Janine for helping me sort this out.

I received a refund today from LAMB.

I'm off to spend the refund.....and I know where I will spend it!!!

Glad it is all sorted!

You're welcome.

Thanks so much Janine! I got my products the other day from them so everything worked out. Thanks for your help!

Gena